My Health
A companion app for patients diagnosed with Multiple Myeloma to manage their care plan
Problem
Clinical trials and in-person consultations are essential for collecting patient data and formulating plans, but patients often struggle to attend due to their severe condition.
Primary Research
Interaction Design
Visual Design
User Testing
8 Months,2019
Goal
As a patient or caregiver, I want convenient access care plan and communicate symptoms from home. This allows the medical team to monitor patients health and contribute to Multiple Myeloma research.
Primary Research findings
Challenges for patients
High Medication doses cause severe fatigue to patients
Regular visits to hospitals are ardous
Majority of patients were over 65 years, and are not very verse using a smartphone
Challenges for healthcare providers
Hard to find oncologists specialising in Multiple Myeloma
Physical forms and prescriptions are manual task and hard to track
Trusted sources of information on Multiple Myeloma are scarce on the internet.
Persona
Frank Elliot, 68
Austin,TX
Technology litracy
Moderate
Health Condition
Moderate
“I want to feel more connected with my treatment”
Frank is a grandad and father of 2 daughters. He lives with his wife and a 8 year old French Bulldog. He was diagnosed with Multiple Myeloma almost a year ago. He likes to lead a healthy life. He loves going on long walks with his wife and dog.
Bio
Needs
A proper care plan that is tailored for his health.
A support network where he feels connected all the time.
Able to find all care information in one place than going through multiple sources.
Able to connect with his doctors from home.
Pain Points
Not enough accurate information on Multiple Myeloma.
Not conformable to travel often for consultations because of age and health conditions
Fear of condition getting worse.
User Flow
Designed and architected a user flow for the app that we were going to design.
Wireframes
Once the information architecture was finalised it was time to draw rough wireframes for the product.
User Testing
We had to validate the design with patients to test the experience. This was done remote via microsoft teams. Patients were given the design prototype and were asked to interact and share what they experienced.
Below changes were feedback and changes made to the designs after user testing.
Final Designs
Home Screen
Guided Journey
Cards on the top guide the patients at all times on actions they need to take. The information on the cards changes depending on the context.
My Care Plan
Care plan prescribed by physicians to track medications, symptoms and upcoming appointments.
Surveys
Daily/Weekly/Mothly survey’s are sent to the patients by their physicians to keep track of their health.
Medication Tracking
Patients can track medications that they need to consume as prescribed by their physicians and mark them as “Taken or “Not Taken”.
Symptom Reporting
Patients can log symptoms they face multiple times of the day.
Appointments
Track upcoming appointments with physicians and lab tests.
My Data
Patient reported data is collated in the second tab. The same data can be exported easily and shared with their physicians and caregivers.
Check-In Surveys
Cards on the top guide the patients at all times on actions they need to take. The information on the cards changes depending on the context.
Learnings
Empathising with the patients helped me get closer to understanding their needs.
Engaging with various stakeholders, each with their unique perspectives and constraints deepened my collaboration skills.
I learned the different ways data can be shown to the user through graphs.
User testing was crucial as it helped me validate my designs with the patients.
Next Project
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